Intro

Rodgers is a great Yorkshire Brand, enjoying a 135 year tradition of retailing good quality furniture, beds, flooring, interiors, and our wonderful tea room

Our reputation for customer service is built on the commitment and loyalty of our employees, some of whom have been with us for over 20 years! Including strong family ties to the business through different generations.

As a strong local employer, we are often looking to recruit the next generation of bright, hardworking, skilled employees to share in our family business and help us keep serving our valued customers for years to come.

If you have the drive, determination, and commitment to join our teams, please see our current vacancies below:

If you have any queries or questions, them please email alison@rodgersofyork.co.uk.

Furniture Salesperson

We are seeking a motivated and dynamic Salesperson to join our team. The ideal candidate will have a passion for sales and a strong ability to connect with customers. As a Salesperson, you will be responsible for promoting our products, engaging with clients, and driving sales through exceptional customer service. This role requires excellent communication skills and the ability to work in a fast-paced environment.

Responsibilities

• Engage with customers to understand their needs and provide tailored solutions.
• Effectively communicate product features and benefits to potential clients.
• Utilise upselling techniques to maximise sales opportunities.
• Maintain an organised record of customer interactions and follow-ups.
• Handle inquiries via phone with professionalism and courtesy, demonstrating excellent phone etiquette.
• Collaborate with team members to achieve sales targets and enhance customer satisfaction.
• Assist in maintaining the sales floor’s appearance and organisation.

Skills

Ability to sell effectively by understanding customer needs and providing appropriate solutions. Excellent organisational skills to manage time efficiently and prioritise tasks effectively. Experience in upselling is advantageous, showcasing the ability to enhance customer purchases. Join us in creating a positive shopping experience for our customers while contributing to our team's success!

Good rate of Pay plus benefits

Job Type: Full-time

Pay: From £30,000.00 Per Year

Work Location: In person

Customer Service Manager/Administrator

We are seeking a dedicated Customer Service Manager/Administrator who has a passion for delivering exceptional customer service. This role requires the ability to communicate effectively with customers and suppliers.

Responsibilities

• Log customer incidents as they are reported
• Manage escalated customer complaints and resolve issues promptly.
• Liaise with suppliers to resolve problems
• Develop and implement customer service policies and procedures to enhance the overall customer experience.
• Communicate effectively with other departments to ensure seamless operations.

Requirements

Proven experience in a customer service management role or similar position. Strong problem-solving skills with a focus on delivering solutions. If you are passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: From £30,000.00 per year

Work Location: In person

Interiors Advisor

We are seeking a motivated and dynamic Salesperson to join our busy Interiors Department. The ideal candidate will be responsible for driving sales and providing exceptional customer service. This role requires a proactive approach to identifying customer needs and delivering tailored solutions. As a Salesperson, you will play a vital role in enhancing our brand presence and achieving sales targets.

Responsibilities

• Engage with customers to understand their needs and preferences.
• Provide product knowledge and recommendations to assist customers in making informed decisions.
• Maintain an organised sales floor, ensuring products are well-displayed and stocked.
• Process transactions accurately and efficiently at the point of sale.
• Build and maintain strong relationships with customers to encourage repeat business.
• Collaborate with team members to achieve collective sales goal
Stay updated on product knowledge, promotions, and industry trends.

Skills

Excellent communication skills, both verbal and written. Strong interpersonal skills with the ability to build rapport with diverse customers. Proven ability to work in a fast-paced environment while maintaining attention to detail. Basic numeracy skills for handling transactions. A proactive attitude towards problem-solving and customer satisfaction. Previous experience in retail or sales is advantageous but not essential. If you are passionate about sales and eager to contribute to a thriving team, we invite you to apply for this exciting opportunity.

Rate of pay depending on experience.

Job Type: Part-time

Pay: £25,000.00-£30,000.00 pro rata

Schedule:

8 hour shift Work Location: In person Please apply to alison@rodgersofyork.co.uk